How to create a financial forecast for a mail order house?
Creating a financial forecast for your mail order house, and ensuring it stays up to date, is the only way to maintain visibility on future cash flows.
This might sound complex, but with the right guidance and tools, creating an accurate financial forecast for your mail order house is not that hard.
In this guide, we'll cover everything from the main goal of a financial projection, the data you need as input, to the tables that compose it, and the tools that can help you build a forecast efficiently.
Without further ado, let us begin!
Why create and maintain a financial forecast for a mail order house?
The financial projections for your mail order house act as a financial blueprint to guide its growth with confidence and ensure its long-term financial viability.
To create them, you will need to look at your business in detail - from sales to operating costs and investments - to assess how much profit it can generate in the years to come and what will be the associated cash flows.
During challenging market conditions, maintaining an up-to-date financial forecast enables early detection of potential financial shortfalls, allowing for timely adjustments or securing financing before facing a cash crisis.
Your mail order house's financial forecast will also prove invaluable when seeking financing. Banks and investors will undoubtedly request a thorough examination of your financial figures, making precision and presentation essential.
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
What information is used as input to build a mail order house financial forecast?
A mail order house's financial forecast is only as good as the inputs used to build it.
If you are creating (or updating) the forecast of an existing mail order house, then you mostly need your accounting information, key historical operating non-financial data, and your team’s input on what to expect for the coming years.
If you are building financial projections for a mail order house startup, you will need to have done your research and have a clear picture of your competitive environment and go-to-market strategy so that you can forecast sales accurately.
For a new venture, you will also need a precise list of the resources needed to keep the mail order house running on a day-to-day basis and a list of the equipment and expenditures required to start the business (more on that later).
Let's now take a closer look at the elements that make up your mail order house's financial forecast.
The sales forecast for a mail order house
From experience, it is usually best to start creating your mail order house financial forecast by your sales forecast.
To create an accurate sales forecast for your mail order house, you will have to rely on the data collected in your market research, or if you're running an existing mail order house, the historical data of the business, to estimate two key variables:
- The average price
- The number of monthly transactions
To get there, you will need to consider the following factors:
- Economic conditions: Changes in the overall economy can affect the average price and number of monthly transactions for a mail order house. For example, a recession may decrease consumer spending and lead to lower sales, while a growing economy may increase consumer confidence and lead to higher sales.
- Competition: The level of competition in the mail order industry can impact your average price and number of monthly transactions. If there are many competitors offering similar products at lower prices, you may need to lower your prices to remain competitive. On the other hand, if you have a unique product or service, you may be able to charge higher prices and attract more customers.
- Seasonality: Seasonal fluctuations can affect the average price and number of monthly transactions for a mail order house. For example, if you sell holiday-themed products, you may see a spike in sales during the holiday season. This can also impact your average price, as customers may be willing to pay more for these products during peak times.
- Shipping costs: The cost of shipping can impact your average price and number of monthly transactions. If shipping costs increase, you may need to raise prices to maintain profitability. This could also lead to a decrease in sales if customers are deterred by the higher shipping costs.
- Product quality: The quality of your products can affect your average price and number of monthly transactions. If your products are of high quality and in demand, you may be able to charge higher prices and attract more customers. However, if your products are low quality or there are frequent complaints, this could lead to a decrease in sales and a lower average price as customers may be less willing to pay for your products.
Once you have an idea of what your future sales will look like, it will be time to work on your overhead budget. Let’s see what this entails.
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
The operating expenses for a mail order house
The next step is to estimate the costs you’ll have to incur to operate your mail order house.
These will vary based on where your business is located, and its overall size (level of sales, personnel, etc.).
But your mail order house's operating expenses should normally include the following items:
- Staff Costs: This includes salaries, wages, benefits, and any other expenses related to your employees. As a mail order house, you will need staff to handle order processing, customer service, and other operational tasks.
- Marketing and Advertising Costs: You will need to budget for marketing and advertising expenses to promote your mail order house and attract new customers. This may include direct mail campaigns, online ads, or print ads in relevant publications.
- Inventory Costs: As a mail order house, you will need to purchase and store inventory to fulfill customer orders. This may include costs for storage, packaging materials, and shipping supplies.
- Accountancy Fees: You may need to hire an accountant or use accounting software to manage your finances and ensure compliance with tax laws.
- Insurance Costs: It is important to have insurance coverage for your mail order house to protect against potential risks such as product liability or damage to inventory.
- Software Licenses: You may need to purchase software licenses for order processing, inventory management, and other operational needs.
- Banking Fees: You will incur fees for processing credit card payments, wire transfers, and other financial transactions related to your mail order business.
- Rent and Utilities: You may need to budget for rent and utilities if you have a physical location for your mail order house. This may include costs for electricity, water, and internet access.
- Telephone and Internet Expenses: As a mail order house, you will need to have reliable phone and internet services to communicate with customers, suppliers, and other business partners.
- Shipping and Delivery Costs: You will need to factor in shipping and delivery costs for sending out customer orders. This may include postage fees, shipping materials, and transportation costs.
- Office Supplies: You will need basic office supplies such as paper, ink, and envelopes for order processing and other administrative tasks.
- Returns and Refunds: You may need to budget for returns and refunds, as some customers may return items or request refunds for various reasons.
- Training and Development: It is important to invest in the training and development of your staff to ensure they have the necessary skills and knowledge to effectively run your mail order house.
- Professional Memberships and Subscriptions: You may need to pay for professional memberships or subscriptions to industry publications to stay updated on the latest trends and developments in the mail order industry.
- Legal Fees: You may need to consult with a lawyer for legal advice related to your mail order business, which may result in legal fees.
This list is not exhaustive by any means, and will need to be tailored to your mail order house's specific circumstances.
What investments are needed to start or grow a mail order house?
Your mail order house financial forecast will also need to include the capital expenditures (aka investments in plain English) and initial working capital items required for the creation or development of your business.
For a mail order house, these could include:
- Warehouse space: This is a crucial fixed asset for a mail order house as it serves as the central hub for inventory storage and distribution. You will need to factor in the cost of purchasing or leasing a warehouse, as well as any necessary renovations or upgrades to ensure efficient operations.
- Fulfillment equipment: In order to process and ship orders efficiently, you will need to invest in equipment such as conveyor belts, packaging machines, and label printers. These items may require a significant upfront cost, but they will ultimately save you time and money in the long run.
- Technology and software: A mail order house relies heavily on technology for order processing, inventory management, and customer communication. This may include purchasing or upgrading computers, software systems, and servers to handle the volume of orders and data.
- Delivery vehicles: Depending on the size and scale of your mail order business, you may also need to invest in delivery vehicles to transport orders to customers. This could include vans, trucks, or even bicycles for local deliveries.
- Office furniture and equipment: While not directly related to order fulfillment, you will still need to consider the cost of office furniture and equipment such as desks, chairs, and computers for your administrative staff. This can add up quickly, especially if you have a large team.
Again, this list will need to be adjusted according to the size and ambitions of your mail order house.
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
The financing plan of your mail order house
The next step in the creation of your financial forecast for your mail order house is to think about how you might finance your business.
You will have to assess how much capital will come from shareholders (equity) and how much can be secured through banks.
Bank loans will have to be modelled so that you can separate the interest expenses from the repayments of principal, and include all this data in your forecast.
Issuing share capital and obtaining a bank loan are two of the most common ways that entrepreneurs finance their businesses.
What tables compose the financial plan for a mail order house?
Now let's have a look at the main output tables of your mail order house's financial forecast.
The forecasted profit & loss statement
The profit & loss forecast gives you a clear picture of your business’ expected growth over the first three to five years, and whether it’s likely to be profitable or not.
A healthy mail order house's P&L statement should show:
- Sales growing at (minimum) or above (better) inflation
- Stable (minimum) or expanding (better) profit margins
- A healthy level of net profitability
This will of course depend on the stage of your business: numbers for an established mail order house will look different than for a startup.
The projected balance sheet
Your mail order house's forecasted balance sheet enables you to assess your financial structure and working capital requirements.
It is composed of three types of elements: assets, liabilities and equity:
- Assets: represent what the business owns and uses to produce cash flows. It includes resources such as cash, equipment, and accounts receivable (money owed by clients).
- Liabilities: represent funds advanced to the business by lenders and other creditors. It includes items such as accounts payable (money owed to suppliers), taxes due and loans.
- Equity: is the combination of what has been invested by the business owners and the cumulative profits and losses generated by the business to date (which are called retained earnings). Equity is a proxy for the value of the owner's stake in the business.
The cash flow projection
The cash flow forecast of your mail order house will show how much cash the business is expected to generate or consume over the next three to five years.
There are multiple ways of presenting a cash flow forecast but from experience, it is better to organise it by nature in order to clearly show these elements:
- Operating cash flow: how much cash is generated by the mail order house's operations
- Investing cash flow: what is the business investing to expand or maintain its equipment
- Financing cash flow: is the business raising additional funds or repaying financiers (debt repayment, dividends)
Your cash flow forecast is the most important element of your overall financial projection and that’s where you should focus your attention to ensure that your mail order house is adequately funded.
Note: if you are preparing a financial forecast in order to try to secure funding, you will need to include both a yearly and monthly cash flow forecast in your mail order house's financial plan.
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
Which tool should you use to create your mail order house's financial projections?
Building a mail order house financial forecast is not difficult provided that you use the right tool for the job. Let’s see what options are available below.
Using online financial forecasting software to build your mail order house's projections
The modern and easiest way is to use an online financial forecasting tool such as the one we offer at The Business Plan Shop.
There are several advantages to using specialised software:
- You can easily create your financial forecast by letting the software take care of the financial calculations for you without errors
- You have access to complete financial forecast templates
- You get a complete financial forecast ready to be sent to your bank or investors
- You can easily track your actual financial performance against your financial forecast, and recalibrate your forecast as the year goes by
- You can create scenarios to stress test your forecast's main assumptions
- You can easily update your forecast as time goes by to maintain visibility on future cash flows
- You have a friendly support team on standby to assist you when you are stuck
- It’s cost-efficient and much cheaper than using an accountant or consultant (see below)
If you are interested in this type of solution, you can try our projection software for free by signing up here.
Hiring a financial consultant or chartered accountant
Hiring a consultant or chartered accountant is also an efficient way to get a professional mail order house financial projection.
As you can imagine, this solution is much more expensive than using software. From experience, the creation of a simple financial forecast over three years (including a balance sheet, income statement, and cash flow statement) is likely to start around £700 or $1,000 excluding taxes.
The indicative estimate above, is for a small business, and a forecast done as a one-off. Using a financial consultant or accountant to track your actuals vs. forecast and to keep your financial forecast up to date on a monthly or quarterly basis will naturally cost a lot more.
If you choose this solution, make sure your service provider has first-hand experience in your industry, so that they may challenge your assumptions and offer insights (as opposed to just taking your figures at face value to create the forecast’s financial statements).
Why not use a spreadsheet such as Excel or Google Sheets to build your mail order house's financial forecast?
Creating an accurate and error-free mail order house financial forecast with a spreadsheet is very technical and requires a deep knowledge of accounting and an understanding of financial modelling.
Very few business owners are financially savvy enough to be able to build a forecast themselves on Excel without making mistakes.
Lenders and investors know this, which is why forecasts created on Excel by the business owner are often frowned upon.
Having numbers one can trust is key when it comes to financial forecasting and to that end using software is much safer.
Using financial forecasting software is also faster than using a spreadsheet, and, with the rise of artificial intelligence, software is also becoming smarter at helping us analyse the numbers to make smarter decisions.
Finally, like everything with spreadsheets, tracking actuals vs. forecasts and keeping your projections up to date as the year progresses is manual, tedious, and error-prone. Whereas financial projection software like The Business Plan Shop is built for this.
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
Use our financial forecast templates for inspiration
The Business Plan Shop has dozens of financial forecast examples available.
Our templates contain both a financial forecast and a written business plan which presents, in detail, the company, the team, the strategy, and the medium-term objectives.
Our templates are a great source of inspiration, whether you just want to see what a complete business plan looks like, or are looking for concrete examples of how you should model financial elements in your own forecast.
Takeaways
- A financial projection shows expected growth, profitability, and cash generation for your business over the next three to five years.
- Tracking actuals vs. forecast and keeping your financial forecast up-to-date is the only way to maintain visibility on future cash flows.
- Using financial forecasting software makes it easy to create and maintain up-to-date projections for your mail order house.
You have reached the end of our guide. We hope you now have a better understanding of how to create a financial forecast for a mail order house. Don't hesitate to contact our team if you have any questions or want to share your experience building forecasts!
Need a convincing business plan?
The Business Plan Shop makes it easy to create a financial forecast to assess the potential profitability of your projects, and write a business plan that’ll wow investors.
Also on The Business Plan Shop
- Example of financial projections
- How to create a sales forecast for a business?
- Example of financial forecast for business idea
Know someone who runs or wants to start a mail order house? Share our financial projection guide with them!