How to open a social media agency?

Are you keen to open a social media agency but don't know where to begin? Then you're in luck because this guide will lead you through all the steps required to check if your business idea can be profitable and, if so, turn it into a reality. 

Our guide is for prospective entrepreneurs who are thinking about starting a social media agency no matter how far they are in their journey - whether you’re just thinking about it or in the middle of market research this guide will be useful to you.

Think of this as your blueprint: we cover everything you need to know about opening a social media agency and what key decisions you’ll need to make along the way.

Ready? Let’s get started!

Learn how a social media agency works

Before you can start a social media agency, you need to have a solid understanding of how the business works and what are its main revenue streams.

This will give you a glimpse into the profitability potential of your venture, whilst allowing you to decide whether or not it is a good fit for your situation (current skill set, savings and capital available to start the business, and family responsibilities).

It may be that creating a social media agency is an excellent idea, but just not the right one for you.

Before starting their own company, successful entrepreneurs typically:

• Consult with and take advice from experienced social media agency owners 
• Acquire hands-on experience by working in an operational social media agency
• Take relevant training courses

Let's explore each option in a bit more detail.

Consulting with and taking advice from experienced social media agency owners

Having "seen it all", established business owners can offer valuable insights and hands-on advice drawn from their own experiences.

This is because, through both successes and failures, they've gained a more informed and practical understanding of what it takes to build and sustain a successful social media agency over the long term.

Acquiring hands-on experience by working in an operational social media agency

If you want to open a social media agency, having industry-specific experience is imperative because it equips you with the knowledge, network, and acumen necessary to navigate challenges and make informed decisions critical to the success of your future business.

You'll also be able to judge whether or not this business idea is suitable for you or if there might be conflicts of interest with your personal life (for example, long working hours could be incompatible with raising young children).

This work experience will also help you to make contacts in the industry and familiarise yourself with customers and their expectations, which will prove invaluable when you set up your social media agency.

Take relevant training courses

Taking a training course is another way of familiarising yourself with the business model of your future activity before you decide to make the jump.

You may choose to complete a training course to obtain a certificate or degree, or just take online courses to acquire practical skills.

Before going any further in setting up your venture

Before you go any further with your plans to open a social media agency, make sure you have a clear vision of what it will take in terms of:

• What skills are needed to run the business successfully (do you have some or all of these skills?)
• What a standard working week looks like (does it suit your personal commitments?)
• What sales potential and long-term growth prospects the social media agency has (compare this with your level of ambition)
• What options you'll have once you decide to retire (or move on and inevitably sell the company)

This analysis of the business model and the constraints of the business should help you to check that your idea of launching a social media agency fits your entrepreneurial profile.

If there is a match, it will then be time to look at assembling the founding team of your business.

Can your business idea be profitable?

Just enter your data and let The Business Plan Shop crunch the numbers. We will tell if your business idea can generate profits and cash flows, and how much you need to get started.

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Assembling your social media agency's founding team

The next step to opening your social media agency is to think about the ideal founding team, or to decide to go in alone.

Starting and growing a successful business doesn't have to be a solo journey and setting up a social media agency with several co-founders is generally easier. The business benefits from a management team with a wider skillset, decisions are made together, and the financial risk is shared among the partners, making the journey more collaborative and less daunting.

But, running a business with several partners brings its own challenges. Disagreements between co-founders are quite common, and these can pose risks to the business. That's why it's crucial to consider all aspects before starting your own business.

We won't go into too much detail here, as this is a complex topic that deserves its own guide, but we do recommend that you ask yourself the following questions:

• What is the ideal number of co-founders for this venture?
• Are you on the same wavelength as your potential partners in terms of vision and ambition? 
• How will you deal with potential failure?

Let's look at each of these questions in more detail.

What is the ideal number of co-founders for this venture?

To answer this question you will need to consider the following:

• What skills do you need to run the business? Are you lacking any?
• How much startup capital do you need? How much do you have?
• How are key decisions going to be made? - It is usually advisable to have an odd number of partners (or a majority shareholder) to help break the tie.

Put simply, your co-founders contribute skills, capital, or both. Increasing the number of partners becomes advantageous when there is a deficiency in either of these resources.

Are you on the same wavelength as your potential partners in terms of vision and ambition? 

Your business partners should share the same short and long-term vision, be it business expansion or social responsibility, to avoid future frustrations and simplify decision-making. Different views are natural, but alignment is ideal.

In any case, you should think of having an exit mechanism in place in case one of the partners wants to move on.

How will you deal with potential failure?

We wish you nothing but success when starting up and growing your social media agency, but it's always wise to have a backup in case things don't go as planned.

How you deal with a potential failure can vary significantly based on the relationship you have with your business partner (close friend, spouse, ex-colleague, etc.) and the personal circumstances of each of you. 

For instance, starting a business with your spouse might seem appealing, but if it doesn't succeed, you risk losing 100% of the household income at once, which could be stressful.

Similarly, going into a partnership with a friend can put pressure on the friendship in the event of failure or when you need to make difficult decisions.

There is no wrong answer, but it is essential to carefully evaluate your options before starting up to ensure you're well-prepared for any potential outcomes.

Conducting market research for a social media agency

The next step in launching a social media agency is to carry out market research. Let's take a look at what this involves.

The objectives of market research

The objective here is very simple: to assess the level of demand for your business and whether there is an opportunity for it to thrive in your chosen location. 

The first step will be to check that the market is not saturated with competing offers and that there is room for a new player: your social media agency.

Your market analysis will also help you identify a concept and market positioning that has every chance of being successful in your target market, thereby helping increase your business's chances of success.

Carrying out market research for your social media agency will also enable you to better understand the expectations of your future customers and the most effective ways to communicate with them in your marketing plan.

Analyse key trends in the industry

Your market research should start with an industry analysis in order to gain a good understanding of the main players and current trends in your sector.

Once you've delved into the current state of the market, it will be time to assess what proportion of your target market can be seized by your social media agency. To do this, you will need to consider both the demand and supply side of the market.

Assess the demand

After checking out the industry, let's shift our focus to figuring out what your potential customers want and how they like to buy.

A classic mistake made by first-time entrepreneurs is to assess demand on the global or national market instead of concentrating on their target market. Only the market share that can be captured by your company in the short term matters. 

Your demand analysis should seek to find answers to the following questions:

• Who are your target customers?
• How many are there?
• What are their expectations?
• What are their buying habits?
• How much budget do they have?
• What are the different customer segments and their characteristics?
• What are the main distribution channels and means of communication for reaching each segment?

The aim of the demand analysis is to identify the customer segments that could be targeted by your social media agency and what products and services you need to offer to meet their expectations.

Analyse the supply side

You will also have to familiarize yourself with the competing social media agencies on the market targeted by your future business.

Amongst other things, you’ll need to ask yourself:

• Who are the main competitors?
• How many competitors are already present?
• Where are they located?
• How many people do they employ?
• What is their turnover?
• How do they set their prices?
• Are they small independent businesses or national players?
• Do they seem to be in difficulty or are they flourishing? 
• What is their market positioning?
• What types of products and services do they offer?
• What do customers seem to like about them?

The aim of the competitive analysis is to identify who your competitors will be and to gather information that will help you find a differentiating commercial positioning (more on that later in this guide).

Regulations

Conducting market research is also an opportunity to look at the regulations and conditions required to do business.

You should ask yourself the following questions:

• Do you need to have a specific degree to open a social media agency?
• Do you need specific licences or permits?
• What are the main regulations applicable to your future business?

Given that your project is at an early stage, your focus should be to ensure that there are no roadblocks from a regulatory standpoint before you deep dive into the planning process.

Once your project is more advanced, you will have the opportunity to talk about regulation more in-depth with your lawyer.

Concluding your market research

By the time your market research is completed, you should have either:

• Pinpointed an untapped business opportunity,
• Or arrived at the realisation that the market is saturated, prompting the search for alternative business ideas or models.

If the conclusion is that there is an opportunity in the market to cater to one or more customer segments currently underserved by competitors, that's great!

Conversely, if you come to the conclusion that the market is already saturated, don’t panic! The good news is that you won’t spend several years working hard on a project that has little chance of success. There is no shortage of business ideas either - at The Business Plan Shop, we have identified more than 1,300 potential business ideas!

Need a convincing business plan?

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How should I position my social media agency on the market?

The next step to start your social media agency is to define precisely the market positioning your company will adopt in order to capitalise on the opportunity identified during your market research.

Market positioning refers to the place your product and service offering occupies in customers' minds and how they differ from the competition. Being perceived as a low-cost solution, for example.

To find a concept and a market positioning that will resonate with your customers, you need to address the following issues: 

• How can you differentiate yourself from your competitors?
• Is it better to start or buy a social media agency already in operation?
• How will you validate your concept and market positioning before investing in the business?

Let's look at these aspects in more detail.

How can you differentiate yourself from your competitors?

Opening a social media agency means starting with a major disadvantage compared with competitors already active on the market. 

While you will have to create everything from scratch, your competitors already have everything in place.

Your competitors' teams know the business well, whereas yours has only just been recruited, their customers are loyal and they benefit from word of mouth that you don't yet have.

So you're going to need a solid plan to succeed in taking market share from your competitors and making your mark.

There are a number of aspects to consider in order to try to avoid direct confrontation if possible: 

• Can you target a different customer base than your competitors?
• Can you offer products or services that are different from or complementary to what your competitors already sell?
• How will your competitors react to your social media agency entering their market?
• Can you build a sustainable competitive advantage that will enable you to compete with your current and future competitors?

Is it better to start or buy a social media agency already in operation?

The alternative to setting up a new independent business is to buy out and take over a social media agency already in operation. 

A takeover is a good way of reducing the risk of your project compared with a pure start-up.

Taking over a business has two enormous advantages over setting up a new one: you start out on an equal footing with your competitors since you take over the team and the customer base, and you don't increase the supply on the market enabling you to maintain the existing balance on the market where the business operates.

However, the capital requirements for a takeover are higher because the business will have to be bought from its previous owners.

How will you validate your concept and market positioning before investing in the business?

However you decide to set up your business, you will need to ensure that there is a good fit between what you sell and what customers are looking to buy.

To do this, you'll need to meet your target customers to present your products or services and check that they meet their expectations.

Explore the ideal location to start your social media agency

The next stage in our guide on how to start a social media agency: choosing where to set up shop.

Setting up your business in the right location will have a direct impact on your chances of success, so it's a good idea to think things through before you launch.

To help you decide where to set up your business, we recommend considering the following factors:

These criteria will need to be refined according to the specific features of your project.

After weighing the factors mentioned earlier, it's crucial to focus on your startup's budget. Look for a location that suits your business needs while being affordable, especially in the short term.

One of the issues that will also come up is the long-term future of your location, particularly if you opt to rent your premises rather than buy. In this case, you will need to consider the conditions for renewing the lease (duration, rent increases, etc.).

Lease agreements vary widely from country to country, so make sure you check the terms applicable to your situation and have your lawyer review your lease before you sign.

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What legal form should I choose for my social media agency?

The next step to start a social media agency is to choose the legal form of your business.

The legal form of a business simply means the legal structure it operates under. This structure outlines how the business is set up and defines its legal obligations and responsibilities.

Why is your social media agency's legal form important?

Choosing the right legal form for your social media agency is important because this will affect:

• Taxation: your tax obligations depend on the legal structure you choose, and this principle applies to both personal income tax and business taxes.
• Risk exposure: some legal structures have a legal personality (also known as corporate personality) and limited liability, which separates them from the owners running the business. This means that the business would be liable rather than the owners if things were to go wrong (lawsuit, debt owed in case of bankruptcy, etc.).
• Decision-making and governance: how you make key decisions varies based on the legal form of your business. In some cases you might need to have a board of directors and organise general assemblies to enable shareholders to influence major decisions with their voting rights.
• Financing: securing funding from investors requires you to have a company and they will expect limited liability and corporate personality to protect them legally.
• Paperwork and legal formalities: the legal structure you select determines whether certain obligations are necessary, such as producing annual accounts, or getting your books audited.

Popular business legal forms

The specific names of legal structures vary from country to country, but they usually fall within the two main categories below:

• Individual businesses
• Companies

Individual businesses

Individual businesses, like sole traders or sole proprietorships, are made for self-employed entrepreneurs and freelancers rather than businesses which employ staff.

They benefit from straightforward administrative requirements, minimal paperwork to start, simpler tax calculations, and streamlined accounting procedures.

However, the downside is that there's typically no legal distinction between the business and the person responsible for day-to-day operations. This means the owner's personal assets are at risk if the business faces problems or goes bankrupt.

There is also no share capital in such a structure, meaning that individual businesses cannot raise equity from investors which seriously limits funding options.

Companies

Companies are versatile structures suited to projects of all sizes in terms of number of founders, number of employees and amount of capital.

They are a bit more complex to operate than individual businesses with more formalities, stringent accounting requirements, more complex tax implications, etc.

In return, they offer stronger protections to their shareholders. They usually benefit from having their own legal identity and limited liability, meaning co-founders and investors can only ever lose the amount of money they have put into the company.

For instance, if things were to go south (the company files for bankruptcy or there is a legal issue), the company would take the hit, safeguarding the personal assets of the founders and investors.

How should I choose my social media agency's legal structure?

Deciding on a legal form is easy once you've estimated your sales, decided whether or not you need employees and figured out the number of co-founders joining you.

It's essential to remember that a solid business idea will succeed no matter which legal structure you pick. Tax laws change regularly, so you can't rely on specific tax advantages tied to a particular structure when starting a business.

A proven approach is to look at what legal structures your top competitors are using, and go with the most common option as a working assumption. Once your idea is mature enough, and you're getting closer to officially registering your business, you can get advice from a lawyer and an accountant to confirm your choice.

Can I switch my social media agency's legal structure if I get it wrong?

Yes, changing your legal structure later is possible, though it may involve selling the old entity to a new entity in some cases, which adds further expenses. If you want to save on such costs, it makes sense to pick the correct legal form for your business the first time around.

Can your business idea be profitable?

Just enter your data and let The Business Plan Shop crunch the numbers. We will tell if your business idea can generate profits and cash flows, and how much you need to get started.

Try our forecasting software for free  Or learn more about our solution here

How much money do I need to start a social media agency?

To answer this key question, we first need to look at the resources you'll need to launch your social media agency and keep it running on a daily basis. Let's take a look at what that entails.

Since each venture is distinct, providing an average budget for starting a social media agency is impossible.

We strongly advise careful consideration when reading estimates on the web. It’s best to ask yourself the following questions:

• Is my project similar (location, concept, planned size, etc.)?
• Can I trust where this information is coming from?
• Is the data fresh or stale?

Your thinking behind the investments and human resources required to launch and operate the business will then enable you to cost each item and include them in your financial forecast (which we'll look at later in this guide).

Once complete, the forecast will give you a precise idea of the initial investment required and profitability potential for your business idea.

Startup costs and investments to start a social media agency

Let's start with the investments. To set up a social media agency, initial working capital and investments can include the following items:

Of course, you will need to adapt this list to your company's specific needs.

Staffing requirements to operate a social media agency

You'll also need to think about the staff required to run the business on a day-to-day basis.

The human resources required will vary according to the size of your company.

Once again, this list is only indicative and will need to be adjusted according to the specifics of your social media agency.

Operating expenses of a social media agency

The final point to consider when analyzing the resources required is the question of operating costs.

Operating expenses for a social media agency may include:

Here also, this list will need to be tailored to the specifics of your social media agency but should be a good starting point for your budget.

How will I promote my social media agency's?

The next step to starting a social media agency is to think about strategies that will help you attract and retain clients.

Consider the following questions: 

• How will you attract as many customers as possible?
• How will you build customer loyalty?
• Who will be responsible for advertising and promotion? What budget can be allocated to these activities?
• How many sales and how much revenue can that generate?

Once again, the resources required will depend on your ambitions and the size of your company. But you could potentially action the initiatives below.

Your social media agency's sales plan will also be affected by variations in consumer demand, like changes in activity during peak holiday seasons, and the dynamics within your competitive environment.

Can your business idea be profitable?

Just enter your data and let The Business Plan Shop crunch the numbers. We will tell if your business idea can generate profits and cash flows, and how much you need to get started.

Try our forecasting software for free  Or learn more about our solution here

How do I build my social media agency financial forecast?

Let's now look at the financial projections you will need to prepare in order to open a social media agency.

What is a social media agency's financial projection?

Your financial forecast will help you budget your project so that you can evaluate:

• Its expected sales and growth potential
• Its expected profitability, to ensure that the business will be viable
• Its cash generation and financing requirements

Making your financial forecast is the only way to determine the amount of initial financing required to create your social media agency.

There are lots of business ideas out there, but very few of them are viable, and making a financial forecast is the only way to ensure that your project makes economic and financial sense.

Creating a social media agency financial projection is an iterative process, as you'll need to refine your figures as your business idea matures.

You'll start with a first high-level version to decide whether or not to continue working on the project.

Then, as your project takes shape, your forecasts will become increasingly accurate. You'll also need to test different assumptions to ensure that your idea of starting a social media agency holds up even if your trading environment deteriorates (lower sales than expected, difficulties in recruiting, sudden cost increases or equipment failure problems, for example).

Your financial forecast will be part of your overall business plan, which we'll look at in more detail later. Your financial partners will use your business plan to decide if they want to finance you.

Once you've launched your business, you can compare your actual accounting figures with your forecasts, to analyze where the discrepancies come from, and then update your forecasts to maintain visibility over your future cash flows.

Financial forecasts are, therefore, a financial management tool that will be with you throughout the life of your company.

What does a financial projection look like?

Your social media agency forecast will be presented using the following financial tables.

The projected P&L statement

The projected P&L statement for a social media agency shows how much revenue and profits your business is expected to generate in the future.

The projected balance sheet of your social media agency

Your social media agency's projected balance sheet provides a snapshot of your business’s financial position at year-end.

The cash flow forecast

A projected cash flow statement for a social media agency is used to show how much cash the business is expected to consume or generate in the years to come.

Which solution should you use to make a financial forecast for your social media agency?

The easiest and safest way to create your social media agency forecasts is to use an online financial forecasting software, like the one we offer at The Business Plan Shop.

There are several advantages to using professional software:

• You can easily create your financial forecast by letting the software take care of the financial calculations for you without errors
• You have access to complete financial forecast templates
• You get a complete financial forecast ready to be sent to your bank or investors
• The software helps you identify and correct any inconsistencies in your figures
• You can create scenarios to stress-test your forecast's main assumptions to stress-test the robustness of your business model
• After you start trading, you can easily track your actual financial performance against your financial forecast, and recalibrate your forecast to maintain visibility on your future cash flows
• You have a friendly support team on standby to assist you when you are stuck

If you are interested in this type of solution, you can try our forecasting software for free by signing up here.

How do I choose a name and register my social media agency?

Now that your project of launching a social media agency is starting to take shape, it's time to look at the name of your business.  

Finding the name itself is generally fairly easy. The difficulty lies in registering it.

To prevent this guide from being too long, we won't go into all the criteria you need to take into account when choosing a striking name for your social media agency. However, try to choose a name that is short and distinctive.

Once you have a name that you like, you need to check that it is available, because you cannot use a name that is identical or similar to that of a competitor: this type of parasitic behaviour is an act of unfair competition for which you risk being taken to court by your competitors.

To avoid any problems, you will need to check the availability of the name:

• Your country's company register
• With the trademark register
• With a domain name reservation company such as GoDaddy
• On an Internet search engine

If the desired name is available, you can start the registration process.

It is common to want to use the trading name as the name of the company, and to have a domain name and a registered trademark that also correspond to this name: Example ® (trading name protected by a registered trademark), Example LTD (legal name of the company), example.com (domain name used by the company).

The problem is that each of these names has to be registered with a different entity, and each entity has its own deadlines:

• Registering a domain name is immediate
• Registering a trademark usually takes at least 3 months (if your application is accepted)
• The time taken to register a new business depends on the country, but it's generally quite fast

How do I go about it?

Well, you have two choices:

1. Complete all registrations at the same time and cross your fingers for a smooth process.
2. Make sure to secure the domain names and trademarks. Once that's done, wait for confirmation of a successful trademark registration before moving on to register the company.

At The Business Plan Shop, we believe it's essential to prioritize securing your domain names and trademarks over the business name. This is because you have the flexibility to use a different trading name than your legal business name if needed. 

Regardless, we suggest discussing this matter with your lawyer (see below in this guide) before making any decisions.

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What corporate identity do I want for my social media agency?

The following step to start a social media agency is to define your company's visual identity.

Visual identity is part of the DNA of your social media agency: it makes you recognizable and recognized by your customers, and helps you stand out from the competition. It also helps convey your values, notably through the choice of colors that identify the company. 

Creating your business's visual identity yourself is entirely possible: there are several online tools that let you generate color palettes, choose typography and even generate logos.

However, we advise you to delegate this task to a designer or a communications agency for a professional result.

Your corporate identity will include the following elements: 

• Your business logo 
• Your brand guidelines
• Your business cards
• Design and theme of your website

Logo

Your social media agency's logo serves as a quick identifier for your company. It will be featured on all your communication platforms (website, social networks, business cards, etc.) and official documents (invoices, contracts, etc.).

Beyond its appearance, your logo should be easy to use on any type of support and background (white, black, gray, colored, etc.). Ideally, it should be easy to use in a variety of colors.

Brand guidelines

One of the challenges when starting a social media agency is to ensure a consistent brand image wherever your company is visible.

This is the role of your company's brand guidelines, which defines the typography and colors used by your brand and thus acts as the protector of your brand image.

Typography refers to the fonts used (family and size). For example, Trebuchet in size 22 for your titles and Times New Roman in size 13 for your texts.

The colors chosen to represent your brand should typically be limited to five (or fewer):

• The main colour, 
• A secondary colour (the accent),
• A dark background colour (blue or black),
• A grey background colour (to vary from white),
• Possibly another secondary colour.

Business cards

Classic but a must-have, your business cards will be at your side to help you easily communicate your contact details to your founders, customers, suppliers, recruitment candidates, etc.

In essence, they should feature your logo and adhere to the brand guidelines mentioned earlier.

Website theme

Likewise, the theme of your social media agency website will integrate your logo and follow the brand guidelines we talked about earlier.

This will also define the look and feel of all your site's graphic elements:

• Buttons
• Menus
• Forms
• Banners
• Etc. 

What legal steps are needed to start a social media agency?

The next step in opening a social media agency is to look in detail at the legal and regulatory formalities.

Although it is possible to do the formalities yourself and draft some of the documents detailed here, The Business Plan Shop recommends that you seek advice on these aspects from a law firm.

Registering a trademark and protecting the intellectual property of your social media agency

One of the first things you need to do here is to protect your company's current and future intellectual property.

One way of doing this is to register a trade mark, as mentioned earlier in this guide. Your lawyer will be in a position to do the formalities for you and to help you select the classes (economic activities) and jurisdictions in which you have an interest in obtaining protection.

Your law firm can also advise you on other ways of protecting your company's intellectual property.

Preparing the legal documents for your social media agency

Your social media agency will need a set of legal and contractual documents to operate on a daily basis. 

Your exact needs in this respect will depend on the country in which you are launching your social media agency and the size and legal form envisaged for the company. Once again, we highly recommend having these documents prepared by your lawyer.

As a minimum, we recommend that you have the following documents prepared: 

• Employment contracts 
• General terms and conditions of sale
• General terms and conditions of use for your website
• Privacy Policy for your website
• Cookie Policy for your website
• Invoices
• Etc.

Applying for licences and permits and registering for various taxes

Here too, the list of licences and business permits required for your business to operate legally will depend on the country in which you have decided to start your social media agency.

Your law firm will be able to advise you on all the regulations applicable to your business.

Likewise, your accountant will be able to assist you and take care of the formalities involved in complying with the tax authorities.

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How do I write a business plan for a social media agency?

Once you've completed all the above steps, you can start writing the business plan for your social media agency.

What is a social media agency's business plan?

The business plan is a document containing:

• The financial forecast (discussed earlier in this guide), highlighting the project's financing requirements and profitability potential,
• A written presentation, which presents your project in detail and provides the necessary context for the reader to assess the relevance and coherence of your forecast.

The business plan is particularly important: it will help you validate your business idea and ensure its coherence and financial viability.

But it's also the document you'll send to your bank and potential investors to present your plan to open a social media agency and make them want to support you.

So it's best to draw up a professional, reliable and error-free business plan. 

How to write a business plan for my social media agency?

If you're not used to writing business plans, or if you want to save time, a good solution is to use an online business plan software for startups like the one we offer at The Business Plan Shop.

Using The Business Plan Shop to create a business plan for a social media agency has several advantages:

• You can easily create your financial forecast by letting the software take care of the financial calculations for you without errors
• You are guided through the writing process by detailed instructions and examples for each part of the plan
• You can access a library of dozens of complete startup business plan samples and templates for inspiration
• You get a professional business plan, formatted and ready to be sent to your bank or investors
• You can create scenarios to stress test your forecast's main assumptions
• You can easily track your actual financial performance against your financial forecast by importing accounting data
• You can easily update your forecast as time goes by to maintain visibility on future cash flows
• You have a friendly support team on standby to assist you when you are stuck

Interested? If so, you can try The Business Plan Shop for free by signing up here.

Need a convincing business plan?

The Business Plan Shop makes it easy to create a financial forecast and write a business plan to help convince investors that your business idea can be profitable.

Try our business plan software  Or learn more about our solution here

How to raise finance for my social media agency?

Once your business plan has been drafted, you’ll need to think about how you might secure the financing necessary to open your social media agency.

The amount of initial financing required will obviously depend on the size of your social media agency and the country in which you wish to set up.

Businesses have access to two main categories of financing: equity and debt. Let's take a closer look at how they work and what sources are available.

Equity funding

At a high level, the equity of your social media agency will consist of the money that founders and potential investors will invest to launch the company.

Equity is indispensable as it provides the company with a source of long-term (often permanent) financing and demonstrates the founders' conviction in the company's chances of success, since their investments would be lost in the event of bankruptcy.

Equity investors can generate a return on their investment through dividends (which can only be paid out if the company is profitable) or capital gains on the resale of their shares (if the company is attractive enough to attract a buyer).

As you can see, the equity investors' position is extremely risky, since their capital is at risk and can be lost in the event of bankruptcy, and the company must be profitable or resellable before they can hope to generate a return on their investment.

On the other hand, the return on investment that equity investors can expect to generate by investing in a social media agency can be very substantial if the company is successful.

This is why equity investors look for start-up ideas with very high growth or profitability potential, in order to offset their risk with a high potential return on investment.

In technical terms, equity includes:

• Share capital and premiums: which represent the amount invested by the shareholders. This capital is considered permanent as it is non-refundable. In return for their investment, shareholders receive shares that entitle them to information, decision-making power (voting in general assembly), and the potential to receive a portion of any dividends distributed by the company.
• Director loans: these are examples of non-permanent capital advanced to the company by the shareholders. This is a more flexible way of injecting some liquidity into your company than doing so as you can repay director loans at any time.
• Reserves: these represent the share of profits set aside to strengthen the company's equity. Allocating a percentage of your profits to the reserves can be mandatory in certain cases (legal or statutory requirement depending on the legal form of your company). Once allocated in reserves, these profits can no longer be distributed as dividends.
• Investment grants: these represent any non-refundable amounts received by the company to help it invest in long-term assets.
• Other equity: which includes the equity items which don't fit in the other categories. Mostly convertible or derivative instruments. For a small business, it is likely that you won't have any other equity items.

The main sources of equity are as follows:

• Money put into the business from the founders' personal savings.
• Money invested by private individuals, which can include business angels, friends, and family members.
• Funds raised through crowdfunding, which can take the form of either equity or donations (often in exchange for a reward).
• Government support to start-ups, for example, loans on favourable terms to help founders build up their start-up capital.

Debt funding

The other way to finance your social media agency is to borrow. From a financial point of view, the risk/return profile of debt is the opposite of that of equity: lenders' return on investment is guaranteed, but limited.

When it borrows, your company makes a contractual commitment to pay the lenders by interest, and to repay the capital borrowed according to a pre-agreed schedule.

As you can see, the lenders' return on investment is independent of whether or not the company is profitable. In fact, the only risk taken by lenders is the risk of the company going bankrupt.

To avoid this risk, lenders are very cautious, only agreeing to finance when they are convinced that the borrowing company will be able to repay them without problems.

From the point of view of the company and its stakeholders (workforce, customers, suppliers, etc.), debt increases the risk of the venture, since the company is committed to repaying the capital whether or not it is profitable. So there's a certain distrust towards heavily indebted companies.

Companies borrow in two ways:

• Against their assets: this is the most common way of borrowing. The bank finances a percentage of the price of an asset (a vehicle or a building, for example) and takes the asset as collateral. If the company cannot repay, the bank seizes the asset and sells it to limit its losses.
• Against their future cash flows: the bank reviews the company's financial forecast to estimate how much the company can comfortably borrow and repay, and what terms (amount, interest rate, term, etc.) the bank is prepared to offer given the credit risk posed by the company.

When creating a social media agency, the first option is often the only one available, as lenders are often reluctant to lend on the basis of future cash flows to a structure that has no track record.

The type of assets that can be financed using the first method is also limited. Lenders will want to be sure that they can dispose of foreclosed assets if needed, so they need to be assets that have an established second-hand market.

That being said, terms and conditions also depend on the lender: some banks are prepared to finance riskier projects, and not all have the same view of your company's credit risk. It also depends on the collateral you can offer to reduce risk, and on your relationship with the bank.

In terms of possible sources of borrowing, the main sources here are banks and credit institutions.

In some countries, it's also possible to borrow from private investors (directly or via crowdlending platforms) or other companies, but not everywhere.

Takeaways on how to finance a social media agency

Multiple options are available to help you raise the initial financing you need to launch your social media agency.

There are two types of financing available to companies. To open a social media agency, an equity investment will be required and may be supplemented by bank financing.

Launching your social media agency and monitoring progress against your forecast

Once you’ve secured financing, you will finally be ready to launch your social media agency. Congratulations! 

Celebrate the launch of your business and acknowledge the hard work that brought you here, but remember, this is where the real work begins. 

As you know, 50% of business start-ups do not pass the five-year mark. Your priority will be to do everything to secure your business's future. 

To do this, it is key to keep an eye on your business plan to ensure that you are on track to achieve your goals.

No one can predict the future with certainty, so it’s likely that your social media agency's financial performance will differ from what you predicted in your forecast.

This is why it is recommended to make several forecasts: 

• A base case (most likely)
• An optimistic scenario
• And a pessimistic scenario to test the robustness of your financial model

If you follow this approach, your numbers will hopefully be better than your optimistic case and you can consider accelerating your expansion plans. That’s what we wish you anyway!

If, unfortunately, your figures are below your base case (or worse than your pessimistic case), you will need to quickly put in place corrective actions, or consider stopping the activity. 

The key, in terms of decision-making, is to regularly compare your real accounting data to your social media agency's forecast to: 

• Measure the discrepancies and promptly identify where the variances with your base case come from
• Adjust your financial forecast as the year progresses to maintain visibility on future cash flow and cash position

There is nothing worse than waiting for your accountant to prepare your year-end accounts, which can take several months after the end of your financial year (up to nine months in the UK for example), to realise that the performance over the past year was well below the your base case and that your social media agency will not have enough cash to keep running over the next twelve months.

This is why using a financial forecasting solution that integrates with accounting software and offers actuals vs. forecast tracking out of the box, like the financial dashboards we offer at The Business Plan Shop, greatly facilitates the task and significantly reduces the risk associated with starting a business.

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Key takeaways

• This guide outlines the 15 key steps to open a social media agency.
• The financial forecast is the tool that will enable you to validate the financial viability of your business idea.
• The business plan is the document that will enable you to approach your financial and commercial partners to convince them of the strengths of your project and secure the financing you need to launch your business.
• The real work begins once you've launched your business, and the only way to maintain visibility of your company's future cash flow is to keep your forecast up to date.
• Using a financial planning and analysis platform that combines forecasting, business planning and actual vs. forecast tracking and monitoring, such as The Business Plan Shop, makes the process easier and reduces the risks involved in starting a business.

We hope this guide has helped you understand how to start a social media agency. Please don't hesitate to contact us if you have any questions.

Also on The Business Plan Shop

• Business plan samples for start-ups

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Guillaume Le Brouster

Founder & CEO at The Business Plan Shop Ltd

Guillaume Le Brouster is a seasoned entrepreneur and financier.

Guillaume has been an entrepreneur for more than a decade and has first-hand experience of starting, running, and growing a successful business.

Prior to being a business owner, Guillaume worked in investment banking and private equity, where he spent most of his time creating complex financial forecasts, writing business plans, and analysing financial statements to make financing and investment decisions.

Guillaume holds a Master's Degree in Finance from ESCP Business School and a Bachelor of Science in Business & Management from Paris Dauphine University.